Protecting the public and
guiding the professions

For the Public

The Council regulates the health professions in the country in aspects pertaining to registration, education and training, professional conduct and ethical behaviour, ensuring continuing professional development, and fostering compliance with healthcare standards.

Inspectorate Office

Council established the Inspectorate Office in 2014, as a Law Enforcement and Compliance Unit to ensure compliance with the Health Professions Act (Act 56 of 1974), Rules and Regulations.  The mandate of the office is to enforce compliance through conducting inspections of registered practitioners and investigation of illegal practices by unregistered persons. The inspectors appointed at the office conduct inspections at the practices of the registered practitioners, including those who are suspended or removed from the registers to ensure compliance with sanctions imposed by professional misconduct committees and that they do not practice while under suspension or erased.
The office works closely with other law enforcement agencies to protect the public against illegal practice by unregistered persons (bogus practitioners), for an integrated approach in the investigation and prosecution of illegal practice
 
 
 
THE MAIN RESPONSIBILITIES OF THE INSPECTORATE OFFICE
  • Investigate the allegations of non-compliance with the Act, the Regulations and Rules;
  • Conduct inspections of premises/practices to ensure compliance;
  • Where necessary, search and seize any articles referred to in section 41A;
  • Ensure Compliance with penalties imposed by the Professional Conduct Committees as well as suspensions pending inquiries imposed by the Boards;
  • Develop and maintain an effective and efficient system of fines/revenue collection;
  • Assist the Professional Boards with their inspections on clinical and professional compliance matters
  • Attend to criminal matters in respect of unregistered persons
  • Develop a system of intelligence gathering in liaison with the SAPS to identify unregistered persons, including obtaining in liaison with the SAPS and NPA an authority to embark on entrapment operations
  • In liaison with the SAPS and the NPA, investigate, arrest and prosecute unregistered practitioners;
  • Develop and implement a crime prevention strategy

HOW TO REPORT UNREGISTERED PERSONS PRACTISING
The office receives complaints regarding illegal practices by unregistered persons from registered health practitioners, members of the public, including those who want to remain anonymous as long as the details of the persons practising, and address are provided. However, where the whistleblower does not provide their contact details this means we are unable to go back to them for further information, which can make investigating the concerns raised difficult.
On receipt of the complaint, a file is opened, and acknowledgement of receipt letter will be sent to the complainant indicating the reference number of the case and the details of the Inspector who will be investigating the case. The complainant will be given an update and feedback regarding the progress of the investigation.
 

We will need the following information to consider the concerns raised:
  •   the individual’s name and work address
  • an explanation of the concerns – with dates when the incidents happened
  • copies of any supporting documents, the names and addresses of anyone else who witnessed or was involved in the incidents.

REGIONAL OFFICES
The office has 11 inspectors including the Head of the Division and four regional offices in Pretoria, Durban, Cape Town, and East London.
 
 
CONTACT DETAILS
 
GAUTENG
SENIOR MANAGER:  MR. ERIC MPHAPHULI
SECRETARY:          MR. VINCENT SKOSANA
 
INSPECTOR:  MR. MASILO TWALA
INSPECTOR:  MRS. TANYA LINDEQUE
 
6th Floor
Nedbank Plaza Building
361 Steve Biko Street
Arcadia
 
012 338 3984
Cell:  0609972857 (Mr. E. Mphaphuli)
Cell:  076 820 2830 (Mrs. T. Lindeque)
Cell:  064 759 8750 (Mr. M. Twala)
 
KWAZULU NATAL
INSPECTOR:  MRS. M. JULIUS
ADMINISTRATOR:  MS. BUSISIWE NGUSE
 
The Business Centre
2 Ncondo Place
Ridge Side
Umhlanga Ridge
Postnet Suite 47
4320
 
Tel:  031 830 5293/94
Cell:  063 694 1092 (M. Julius)
EASTERN CAPE
INSPECTOR:  MS. M. MAMABOLO
ADMINISTRATOR:  MRS. HAYLEY SMITH
 
Regus Business Centre
Office No: 29 & 31
No: 14 Stewart Street
Berea
East London, 5241
 
Tel: 043 783 9734
Cell:  063 685 4726 (Ms. M. Mamabolo)
 

WESTERN CAPE
ADMINISTRATOR:  MR. A. BOTILE
 
Century City Business Centre
No 1 Bridgeway Road
Bridgeway Precint, Century
7411
 
Tel:  021 830 5921
 
MPUMALANGA
DEPUTY INSPECTOR:  MS. KEABETSWE MOKOENA
Tel:  012 338 3914
LIMPOPO 
DEPUTY INSPECTOR:  MS. MPHAI MASHALA
Tel:  012 338 3978
 
FREE STATE 
DEPUTY INSPECTOR:  MS. ONICCA KEKANA
Tel:  012 338 3976
 
NORTHERN CAPE
DEPUTY INSPECTOR:  MS. NOMATHEMBA KRAAI
Tel: 012 338 3968
 
NORTH WEST 
DEPUTY INSPECTOR:  MR. JOSEPH RAFEDILE
Tel:  012 338 3994
 
 
 
 
NB: The Health Professions Council of South Africa is also in the process of amending the Act and promulgating regulations to make provisions for the Licensing of practitioners and practices. Once this is in place, it will be the responsibility of the Inspectorate to ensure that practitioners practice their professions in accordance with the licensing requirements.  This concept is also supported by both the Council’s Ethics committee as well as the Professional Conduct Review Committee