The council established the Inspectorate Office in 2014, as a Law Enforcement and Compliance office to enforce compliance with the Health Professions Act (Act 56 of 1974), Rules and Regulations. The mandate of the office is to enforce compliance through conducting inspections of registered practitioners and investigation of illegal practices by unregistered persons. Our inspectors conduct inspections at the practices of the registered practitioners, including those who are suspended or removed from the registers to ensure compliance with sanctions imposed by professional misconduct committees not to practice until their registration are restored.

 

The office works closely with other regulatory bodies, members of the public; registered practitioners and law enforcement agencies to protect the public against illegal practice by unregistered persons (bogus practitioners), for an effective integrated approach eradicate illegal practice.

 

Responsibilities of The Inspectorate Office 

 

How to Report an Unregistered Person Practicing 

The office receives complaints regarding illegal practices by unregistered persons from registered health practitioners, members of the public, including those who want to remain anonymous as long as the details of the persons practicing, and addresses are provided. However, where the whistleblower does not provide their contact details this means we are unable to go back to them for further information, which can make investigating the concerns raised difficult. 

On receipt of the complaint, a file is opened, and acknowledgement of receipt letter will be sent to the complainant indicating the reference number of the case and the details of the Inspector who will be investigating the case. The complainant will be given an update and feedback regarding the progress of the investigation. 

 

Complaints can be reported directly on the following link: https://hpcsaonline.custhelp.com/

 

 

We will need the following information to consider the concerns raised: