Protecting the public and
guiding the professions

For Professionals

The Council regulates the health professions in the country in aspects pertaining to registration, education and training, professional conduct and ethical behaviour, ensuring continuing professional development, and fostering compliance with healthcare standards.

Professional Conduct & Ethics

Contacts

ContactsTo lodge a complaint, below are the methods you can use:
  • Complaints must be sent in writing to The Registrar: HPCSA, either by
    General Mail: P O Box 205, Pretoria 0001;
    Hand Delivery: 553 Corner Hamilton & Madiba (Vermeulen) Streets, Arcadia, Pretoria;
  • Send a Fax to (+27) 12 328 4895
  • Click here to lodge a complaint online.
The following should be considered before your complaint can be acted upon by the HPCSA:
  • State clearly that you wish to complain against a healthcare professional and that the HPCSA should investigate your complaint;
  • Identify the healthcare professional against whom the complaint lodged, by including his/her surname, initials, practice address and practice registration number;
  • Detail the nature of the complaint, including all relevant dates and facts as well as supporting documentation were available;
  • Be signed by you, your legal representative or any other person lodging the complaint on your behalf; and
  • Include full contact details for correspondence purposes (such as requesting additional information regarding your complaint).